DentalPlans.com review: plan prices, refunds and complaints

DentalPlans.com at a glance

	What DentalPlans.com publishes
What it sells	25+ dental savings plans, plus dental insurance plans[1][4]
Brands	Aetna, Cigna, Careington, Humana, Delta Dental, DenteMax and others[1]
Company	Selling since 1999; part of Henry Schein One[1][4]
Network	140,000 dentists; plans accepted by more than 70% of dental practices[1]
Savings	10% to 60% off, with a reported 50% average[1]
Price for one adult	$154.95 to $184.95 a year on the plans we checked, plus $20[5][6][7][8]
Waiting period	None; plans activate in 1 to 2 business days[1][5][6][7][8]
Refund	30 days, less the $20 processing fee[3]
Renewal	Automatic each year; 60-day refund after renewal, less $20[3]
Trustpilot	4.4 of 5 from 15,699 reviews[2]

DentalPlans.com savings plans are discount plans and are not insurance: the plan pays the dentist nothing, and you pay the discounted fee at a participating dentist.^[1][7] Its insurance plans are handled by the insurer, which also handles their refunds and cancellations.^[3]

Plan prices vary by ZIP: $154.95 to $184.95 a year plus $20

Each plan has its own fee schedule, set by ZIP code. Listings on November 13, 2026:

Plan (ZIP checked)	Price for one adult	Family price	Example with the plan
Aetna Dental Access (60601, Chicago)	$154.95 a year[5]	$209.95[5]	Adult cleaning $58, against $132[5]
Preferred Network Access by Cigna (98104, Seattle)	$154.95 a year[6]	$209.95[6]	Adult cleaning $87, against $138; crown $844, against $1,405[6]
CignaPlus Savings (28202, Charlotte)	$184.95 a year[7]	$219.95[7]	33% off an adult cleaning, 34% off a crown[7]
Careington Care 500 Series (77002, Houston)	$184.95 a year[8]	$219.95[8]	Adult cleaning $33, against $137; crown $524, against $1,468[8]

Every plan adds a $20 processing fee at checkout.^[5][6][7][8] The cities differ, so the examples show how much fee schedules vary and are not a head-to-head price test. Network size also varies by plan and ZIP: the listings showed 1,968 dentists for Aetna Dental Access near Chicago, 1,138 for Preferred Network Access near Seattle, 768 for CignaPlus Savings near Charlotte and 1,527 for the Care 500 Series near Houston.^[5][6][7][8]

Trustpilot rates DentalPlans.com 4.4 of 5; finding a dentist is the top complaint

Trustpilot shows a TrustScore of 4.4 from 15,699 reviews, 1,220 of them in the last 12 months. 68% are five-star, 14% four-star, 7% three-star, 3% two-star and 8% one-star, and DentalPlans.com replied to 97% of negative reviews.^[2]

• Praise in Trustpilot reviews: courteous agents, large discounts on procedures, and a fee that reviewers call manageable.^[2]
• Complaints in Trustpilot reviews: trouble finding a participating dentist nearby, cost estimates or promo codes that failed at checkout, frequent renewal emails, hard access without a computer or printer, and slow phone support.^[2]

The 4.4 rating that DentalPlans.com shows on its own plan pages is this same Trustpilot score.^[1][7]

The Better Business Bureau rates DentalPlans.com, Inc. of Plantation, Florida, A+, but the company is not BBB accredited. Its BBB profile lists 55 complaints filed in the last 3 years, 17 of them in the last 12 months.^[10]

Refunds, cancellation and auto-renewal

1. Cancel within 30 days by phone. Call 1-855-565-6639. You get the plan price back, less the $20 processing fee.^[3]
2. Check your state. Arkansas and Tennessee buyers get the $20 back too within 30 days, and Maryland charges no processing fee.^[3]
3. Turn off renewal. Annual plans renew automatically; set your account to Do Not Renew to stop next year’s charge.^[3]
4. Ask within 60 days of a renewal. DentalPlans.com refunds a renewed plan in full, less $20, within 60 days of the renewal date. After that, refunds are pro-rated only if DentalPlans.com ends your network membership or dentists in your area do not honor the fee schedule.^[3]
5. Switch instead of cancel. Members can move to another plan at any time.^[3]

Mistakes that cost DentalPlans.com buyers money

• Buying before checking your dentist. Plan networks change by ZIP, and the most common Trustpilot complaint is a missing local dentist. Search the plan’s dentist list and call the office before you pay.^[2]
• Waiting past day 30. After 30 days, refunds apply only in the cases the policy lists.^[3]
• Forgetting the renewal date. The 60-day window after an auto-renewal is your last chance at a refund for that year.^[3]
• Comparing plan percentages instead of fees. A plan’s average savings figure says less than the actual fee your dentist charges under it, which the listing shows by procedure code.^[5][6][7][8]

Who DentalPlans.com suits

DentalPlans.com fits a buyer who wants to compare several brands’ savings plans in one checkout and can confirm a participating dentist first. It lists no waiting period and no annual limit, which helps with major work that insurance would delay or cap.^[1][8] If you only need cleanings and checkups, compare costs in dental insurance vs discount plan. For plans sold outside DentalPlans.com, such as the Aspen Dental plan, see best dental savings plans, and for coverage that starts right away, dental plans with no waiting period.

Care Anytime’s dental benefit

Care Anytime’s dental benefit is also a discount benefit and is not insurance. Its plan fees come from Careington, the company behind the Care 500 Series sold on DentalPlans.com.^[8][9] Members get 20% to 50% savings on most procedures, including unlimited cleanings, 20% off orthodontics, and 20% off specialist fees where available.^[9] Its sample savings list an adult cleaning at $63 against $140 and a molar root canal at $777 against $1,535, based on 2021 FAIR Health data for Los Angeles, Orlando, Chicago and New York City.^[9] The membership also includes virtual doctor and vet access; get started to ask about pricing.